Sheraton Vitoria Hotel, Vitoria

The service is friendly and professional, going beyond with special requests, though they may need to consider voucher policies. The location is a mixed bag - close to essential spots and with a sea view, but the building itself is somewhat worn. The dining experience is satisfactory but could be enhanced to match the hotel's elevated status.

My stay at the hotel was pleasant overall with some great aspects along with a few drawbacks. The rooms were spacious, clean, and modern, although there was a slight musty smell upon arrival. The service provided by the staff was attentive and helpful, ensuring our needs were met promptly. While the location was ideal for a Sheraton property, offering a relaxed atmosphere for socializing, the lack of nearby attractions was a downside. The dining experience was satisfactory, particularly in the morning, and the facilities were well-maintained.

My stay at the hotel was fantastic! The room had a bit of an older feel with damaged floors, but the view almost made up for it, giving me a business hotel vibe with a spectacular view of the beach. The service was top-notch, especially with the special touch of red roses for my partner and being able to set the mood with music. The location was perfect, offering a relaxed atmosphere with incredible ocean views, exactly what I expected from a Sheraton. The dining experience, although not perfect for a 5-star, was delightful with a variety of fruits and delicious tapioca. Overall, a great stay in Vitoria with some minor drawbacks.